Legal notice

Last updated: October 4, 2026

Website and customer support

Website: gensource.shop
Trading brand: Gensource

For enquiries about products, purchases, deliveries, returns, refunds or warranty support, contact us using the details below.

Contact us

Gensource.shop
Email: support@gensource.shop

United Kingdom business address:
562a Scott Hall Road, Leeds, LS7 3RD, United Kingdom

United States business address:
12 Independence Ave, Hampden, ME 04444, USA

Customer enquiries

When contacting us about an order, include the order number and the email address used for the purchase. We aim to respond as soon as reasonably possible.

Our Terms of Service, Shipping Policy, Return and Refund Policy and Privacy Policy provide further information about shopping with Gensource. Please request return instructions before mailing any goods.